Contact us

Welcome to DenkiFlux. We are dedicated to providing exceptional support for all your tech needs, from premium Headphones and Smart-Watches to high-performance Keyboards and Mice. Your satisfaction is our priority. Please find the most suitable way to get in touch with our support team below.

Customer Support

For order inquiries, product information, pre-sales questions, or after-sales support, our customer service team is here to assist you. We strive to respond to all inquiries within 24 hours during business days.

Email: [email protected]

Please include your order number (if applicable) in the subject line to help us serve you faster.

Our Headquarters

Company name: JAIYN LIMITED
Address: FLAT/RM 5003, YAU LEE CENTRE 45 HOI YUEN ROAD, KWUN TONG 5/F, KL

Please note: This is our corporate office. For all customer service matters, please use the email above for the quickest response.

Before You Contact Us

You might find an immediate answer to your question in our Frequently Asked Questions (FAQ) section, which covers common topics regarding shipping, returns, warranties, and product specifications for our Headphones, Smart-Watches, Keyboards, and Mice.

Support Hours

Our customer support team is available to respond to emails:
Monday to Friday: 9:00 AM - 6:00 PM (PST)
Saturday and Sunday: Closed

Emails received outside of these hours will be addressed on the next business day.